SimSig:Service Controller

During our SimSig Sessions a number of different faults, failures and other incidents may occur - just like on the real railway. All of these events can have a negative impact on the train service and need to be dealt with in an appropreat way. During our Saturday SimSig Sessions there will be several people who will act as Service Controllers who are responsible for coordinating the response to disruptive incidents. During our Saturday sessions, we aim to have dedicated controllers who will not be signalling trains and will instead respond to disruptive incidents and draw up a service recovery plan, during ad hoc sessions depending on the number of players there may be a dedicated service controller, or the host of the simulation may simply carry out this role alongside signalling trains.

Disruption Management Communications

In order to manage incidents effectively, we use a Disruption Management and messaging format based on that used by Network Rail and Train Operating Companies to enable our Service Controllers to manage disruption on their networks.